At cptnetworks.com we consider the privacy of our visitors, customers and field service partners to be extremely important. This Privacy Policy describes the types of personal information collected and recorded by CPT Network Solutions, Inc. (“CPT,” “we,” “us”) and how we use it.
Information We Collect and Why
CPT has a legal basis for collecting and using the personal information described in this Privacy Policy. The basis depends on the information we collect and the context in which we collect it:
- CPT needs to perform a contract with you
- You have given CPT permission to do so
- Processing your personal information is in CPT’s legitimate interests
- CPT needs to comply with the law
CPT retains your personal information only as long as necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations, resolve disputes and enforce our policies.
If you wish to know what personal information we hold about you, or want it updated or removed from our systems, please contact us. In certain circumstances you have the right to access, update or delete the information we hold on you, and the rights of rectification, objection, restriction, data portability and withdrawal of consent.
Text Messaging (SMS) Program
CPT sends text messages to field service partners (subcontractor technicians) who have agreed to receive them. These messages are work-related only, such as work order assignments, scheduling and schedule changes, site and access information, and status or completion reminders. We do not use text messaging to send marketing or promotional messages.
- What we collect: the mobile phone number you provide, your name, your consent to receive text messages, and the date of that consent.
- How we use it: only to send work-related messages to you and to keep a record of your consent.
- Sharing: no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We may share information with the service providers that deliver our messages (for example, our telephone and messaging carriers) solely to deliver those messages, and where required by law.
- Opting out: reply STOP to any message to stop receiving texts. Reply HELP for help, or contact us at info@cptnetworks.com or 630.735.7000. Message frequency varies with work activity. Message and data rates may apply.
Log Files
Like many other websites, cptnetworks.com makes use of log files. These files log visitors to the site and are a standard part of hosting services’ analytics. The information in the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages and possibly the number of clicks. This information is used to analyze trends, administer the site, track users’ movement around the site and gather demographic information. IP addresses and other such information are not linked to any personally identifiable information.
Cookies and Web Beacons
cptnetworks.com uses cookies to store information about visitors’ preferences, to record which pages a visitor accesses, and to personalize or customize our web page content based on browser type or other information the visitor’s browser sends. If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management can be found on the browsers’ respective websites.
Online Privacy Policy Only
This Privacy Policy applies only to our online activities and is valid for visitors to our website regarding information shared and/or collected there. It does not apply to information collected offline or through channels other than this website, except as described in the Text Messaging (SMS) Program section above.
Data Collected Through Forms
When you submit a form on our website (such as Contact Us, the free IT guide request, the newsletter sign-up or the field tech application), we collect the information you enter, such as your name, email address, phone number and message. We use it to respond to you and to provide the information or services you requested. We do not sell this information, and we do not disclose the content of submissions except to service providers who help us operate the website or where requested by legal authorities.
California Online Privacy Protection Act
CalOPPA requires commercial websites and online services to post a privacy policy. Its reach extends to any person or company in the United States that operates a website collecting personally identifiable information from California consumers. In accordance with CalOPPA, we agree to the following:
- Users can visit our site anonymously.
- A link to this Privacy Policy appears on our website and includes the word “Privacy.”
- You will be notified of any Privacy Policy changes on this page.
- You may change your personal information by emailing or calling us.
- We do not allow third-party behavioral tracking.
- We honor Do Not Track signals: when a Do Not Track (DNT) browser mechanism is in place, we do not track, plant cookies or use advertising.
Fair Information Practices
The Fair Information Practice Principles form the backbone of privacy law in the United States. In line with them, should a data breach occur, we will notify affected users within 7 business days. We also agree to the Individual Redress Principle, which gives individuals the right to pursue enforceable rights against data collectors and processors who fail to adhere to the law.
CAN-SPAM Act
The CAN-SPAM Act sets rules for commercial email, establishes requirements for commercial messages, and gives recipients the right to have emails stopped. We collect your email address to send information, respond to inquiries and other requests, and send updates such as our newsletter. In accordance with CAN-SPAM, we agree to:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe using the link at the bottom of each email.
Consent
By using our website, you consent to this Privacy Policy and agree to its terms. If at any time you would like to unsubscribe from receiving future emails, email us at info@cptnetworks.com and we will promptly remove you from our email lists.
Updates
This Privacy Policy was last updated on October 16, 2026. If we update, amend or make changes to this Privacy Policy, those changes will be posted here.
Contact Information
CPT Network Solutions, Inc.
950 IL 83, Suite F, Wood Dale, IL 60191
630.735.7000
info@cptnetworks.com
Review our Terms & Conditions.