It’s the most wonderful time of the year, and for retailers it’s also the busiest.
Many retailers plan the year’s IT upgrades around this season. We help them get those projects done, from upgrading phone systems and enabling mobile sales to catching customers’ eyes with digital signage.
Even with the best-laid plans, technology still fails sometimes. And during the holidays, getting it fixed fast matters more than ever: a few minutes of downtime can take real money off the bottom line.
Break/fix that keeps up with the season
Around the clock. Our dispatchers are on call 24 hours a day, seven days a week, so your stores are never left without technical support.
On site fast. Our network of 8,000+ technicians can be on site within 4 hours anywhere in the United States, Canada and Puerto Rico.
Every kind of outage. Our technicians handle a POS system down at a national retailer, a paging system down at a department store or phone lines down at a senior living community.
Visibility after the visit. Support doesn’t stop when the technician leaves, or when the holidays end. In CPT Care, our customer portal, IT leaders can track repairs, open service tickets and see project data at any time, all year.
If you run a national retail chain and want peace of mind that technology problems won’t be the Grinch this season, talk to us about maintenance, call 630.735.7000 or email sales@cptnetworks.com. We’d be glad to support you through the holidays and beyond.